I completed my purchase and forgot to activate Karma cashback
If you completed your purchase and forgot to activate Karma cashback, you will, unfortunately, not be eligible for cashback. However, there might be still time to fix this and earn your well-deserved cashback.
If the store permits, cancel your order without penalty and place a new order whilst activating the Karma cashback feature. It's really that simple! Just make sure that you click 'Activate' on Scout when he pops up with the cashback opportunity.
If you have any questions, please feel free to reach out to our friendly Karma team at email@example.com