Why can't I see my cashback eligible transaction in my Karma wallet?

If you have activated cashback before making your cashback eligible purchase and didn't apply for any additional promos/discounts, you don't need to worry! All your cashback eligible transactions will soon appear in your Karma wallet. We receive information about your cashback after the retailer you bought from processes your order and transfers information to us. It may take several days to update (up to 72 hours), so just be patient :)

If you still are experiencing some difficulties or have any questions, don't hesitate to address us at support@karmanow.com or cashback@karmanow.com. 

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